I redesigned systems that moved revenue, teams, and customer outcomes.
20 years at Verizon across B2B sales, technical sales enablement, sales operations, customer success, and executive strategy. 12 promotions. Four President's Cabinet wins. Reported to the CRO of Verizon Business in my final AVP role.
Across four Senior Sales Director roles I led 1,000+ people across 20 states. My orgs generated over $1B in revenue. I supported thousands of B2B customers and built operating systems that scaled across territories and nationally.
The pattern was consistent: find the friction, redesign the system, align the people, ship it. The numbers below are what that pattern produced.
Signature Wins
Built a new quota model for a 225-person sales team based on territory potential instead of historical run rate. Quota complaints dropped to zero the next quarter. Finished #1 of 17 territories nationally. Verizon adopted the model nationally and it's still in place a decade later.
Stood up Verizon's first dedicated customer success function for new B2B customer onboarding. Cut new-customer churn in half and protected $53M in annual revenue.
Designed and led a sales initiative that generated $220M in incremental annual revenue.
Became the internal lead for Roger Martin's Playing to Win strategy framework at Verizon. Rolled it out across 12 different teams over my career. All 12 hit their goals. Helped kick off the trainings for new senior directors.
Only field leader selected for Verizon's Master Red Team Program, 12 operators trained by Bryce Hoffman, pressure-testing CEO-level strategic initiatives and presenting findings directly to executives.
Led 450+ across solutions architects, pre-sales engineering, cybersecurity, UC product specialists, SaaS enablement, and customer success. Reported directly to the CRO of Verizon Business.
Identifying structural problems and creating scalable solutions
Building underperforming teams into top 1% nationally
19 consecutive months of YOY growth across multiple regions
12 promotions. 20 years. One company. The same pattern in every role: find the friction, redesign the system, ship the fix.
Verizon, National Technical Sales
Verizon, Southwest Region (AZ, NM, NV, El Paso)
Verizon, Pacific Northwest
Verizon, Pacific Northwest
President's Cabinet 2019 · Winners Circle 2018
Verizon, Minneapolis-St. Paul
President's Cabinet 2017 & 2018
Verizon, Kansas City
2 Presidential Awards · Winners Circle 2012
Verizon
Verizon · Technical product strategies · Go-to-market for emerging tech
Verizon · Fortune 100 accounts · Enterprise client management
Verizon, Where it all started
Solutions Architect (2007-2008) · Data solution support for Retail and Indirect
Data Sales Consultant (2006-2007) · Supporting solutions sales
Indirect Account Manager (2005-2006) · First role at Verizon
Let go. Let others fly.
Celebrate smart risks. Normalize learning.
Focus on the 20% that drives 80% of results.
"You've had an indelible mark on the business markets with all that you've done... always with a smile. I'm going to personally miss working with you."
Chief Revenue Officer, Fortune 50
Open to conversations about AI, leadership, or what's next. Always happy to connect with interesting people.
